We offer a renewed conveyancing experience that stands in striking contrast to the industry norm.
At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood.
Through a transaction client’s access their Lawyer through mobile, email or a client portal, allowing for quick and efficient communication. Immediate resolution of legal issues or queries is achieved by removing paralegals, switchboards, hold music and assistants as blockades to communication with the Lawyer. This is achieved by limiting the number of clients matters per Lawyer enabling a one-to-one relationship. By reducing the Lawyers workload, the overall transaction turnaround accelerates our competitors. Our direct access offers personalised connection and leads to better client experiences which in turn promotes transparency and builds trust between our clients and Lawyer.
All our conveyancers are qualified Lawyers* which demonstrates our expertise and competence in our legal field. We have complete trust in all our staff’s competency and abilities. This provides a more proactive and successful experience for our clients; our Lawyers are able to highlight any legal issues or problems at the outset of a transaction and can proactively remedy such issues without prolonging a transaction through lack of knowledge or experience.
At Lilac Law, we pride ourselves on our ability to offer quicker completions for each transaction. Don’t take our word for it, but our multiple 5-star reviews from our client’s, estate agent and mortgage brokers who recommend us. We have proven prompt; proactive and personalised communication has enhanced our client satisfaction and loyalty. Our quicker completions double the value for money on our legal fees compared to our competitors.
Lilac Law also offers an innovative client experience through our client portal, adapting to the changing needs of clients in the digital age. This is an optional and convenient secure platform for those tech savvy clients to access information, documents and correspondence immediately. As well as send documents and communication to their Lawyer, the centralised hub links directly to a client’s matter streamlining interactions, improving transparency and enhancing the overall client experience.
* Any reference to a lawyer being ‘qualified’ means a conveyancer, solicitor or lawyer with the qualifications for conveyancing legal practice or equivalent standing in practical experience for a period of no less than 15 years
Read our reviews and see what people have to say about us!
Contact us today to see how we can assist you with your conveyancing needs. Our experienced team is here to guide you through the entire process, ensuring a smooth and stress-free transaction. Let us help make your property journey as simple and efficient as possible!